LMA (Lead, Manage, Accountability)
-Lead employees by example
-Manage employees
-Create and uphold Accountability
-Must be proficient in leadership skills while handling high volume business levels that will require maintaining poise and composure and a high aptitude for making decisions
Hospitality Training
-Create, implement and consistently execute FOH service standards
-Manage training and growth of FOH staff
-Ensure guest satisfaction rates are extremely high
-All FOH staff understands their role in providing an exceptional experience for every guest
-Identify, train and retain key employees that are capable of being contributors and holding key positions
Product Training
-All FOH staff proficient in food menu knowledge
-All FOH staff proficient in drink menu knowledge
-Administer most efficient utilization of our POS (Aloha) that seamlessly provides efficiency for FOH and BOH staff
Server Area Standardization
-Ensure cleanliness and organization of Expo
-Ensure cleanliness and organization of Server stations
FOH Supplies
-Manage inventory level of FOH items needed for service